End User License Agreement Twop Android Application
Holder/Provider: MuseumMate, S.L.U. (“TWOP”, “we”)
Address: C/ Arlabán, 7 – 8th floor, 28014 Madrid, Spain
Tax ID: ESB88168299 · Contact: legal@twop.app
Date of entry into force: 1st September 2025
This EULA is a contract between you (“User”) and MuseumMate, S.L.U. regarding the mobile application TWOP (the “App”). By installing or using the App, you fully accept this EULA. If you do not agree, do not install or use the App.
This EULA supplements (and does not replace) the Terms of Use and the Privacy Policy of TWOP. In case of conflict regarding aspects of software licensing/usage, this EULA prevails.
1. License
We grant you a limited, non-exclusive, non-transferable and revocable license to install and use the App only on devices that you own or control, for personal and non-commercial purposes, and in accordance with this EULA, the Terms of Use, and the usage rules of the store from which you downloaded it.
2. Restrictions
You may not, nor permit others to: (a) copy, distribute or make the App available except as permitted by this EULA; (b) decompile, disassemble or perform reverse engineering (except to the extent permitted by law); (c) rent, lease, sell, sublicense or transfer the App; (d) circumvent technical protection measures; (e) use the App in a manner contrary to law, the Terms of Use or the Community Guidelines.
3. Intellectual property
The App (code, designs, trademarks, databases and proprietary contents) is owned by TWOP or its licensors and is protected by intellectual property laws. This EULA does not confer any ownership rights to you concerning the App, but only the usage license described.
4. User-generated content (UGC)
The UGC you publish is governed by the Terms of Use. You retain your rights over your content, granting TWOP the necessary licenses to operate the service. You are responsible for ensuring that your UGC complies with the law and third-party rights.
5. Third parties, SDKs and external services
The App may incorporate libraries/SDKs and link to third-party services (e.g., maps, analytics, advertising, store payments). Those services are governed by their own terms and policies. TWOP is not responsible for the content or privacy practices of third parties.
6. Updates and changes
We may provide updates (patches, improvements, new features). Some may be installed automatically. Using the App after an update implies your acceptance. We may modify or discontinue functions for technical, legal, or business reasons.
7. Maintenance and support
TWOP offers reasonable support and maintenance for the App. The stores (Apple/Google) are not obligated to provide support for the App except as provided in their terms.
8. Warranty
The App is provided “as is” and “as available”. To the extent permitted by law, we exclude warranties of merchantability, fitness for a particular purpose, and non-infringement. Nothing in this EULA limits the non-waivable rights you have as a consumer.
9. Liability
To the extent permitted by law, TWOP shall not be liable for loss of profits, indirect damages, special or consequential damages arising from the use or inability to use the App. Nothing excludes or limits liability for death or personal injury caused by negligence, willful misconduct or in cases where the law prohibits such limitation.
10. Indemnity
You agree to indemnify and hold harmless TWOP against claims from third parties arising from the improper use of the App or non-compliance with this EULA, the law or third-party rights, to the extent permitted by applicable law.
11. Duration and termination
This EULA applies from the installation and remains in effect until its termination. We may suspend or terminate your license if you breach this EULA, the Terms, or the law. You can terminate it by uninstalling the App and ceasing to use the service. Upon termination, your right to use the App ceases.
12. Export and sanctions
You declare that you are not in a country subject to embargo or applicable international sanctions, nor are you on any restricted parties lists. You agree to comply with all applicable export and sanctions control regulations.
13. Data protection
The processing of personal data is governed by TWOP's Privacy Policy. Some functions (e.g., analytics, advertising, location) may require your consent. You can manage your options in Settings → Privacy.
14. Platform-specific provisions
14.1. Android (Google Play)
a) Recognition: this EULA is between you and MuseumMate, S.L.U.; Google is not a party.
b) Usage rules: your use must comply with the Google Play Conditions and developer policies.
c) Payments/subscriptions: in-app purchases are managed by Google Play; cancellations and refunds are processed according to their policies.
d) Compatibility/updates: some functions may vary depending on the version of Android, the device, or Google’s policies.
15. Open Source and third-party components
The App may include components under free software licenses or other third-party licenses. Their terms will prevail regarding such components in case of conflict. We will make available the notices and texts of those licenses when appropriate.
16. Modifications of the EULA
We may update this EULA for legal, technical, or business reasons. We will notify you of substantial changes with reasonable notice. Continued use after the effective date implies acceptance.
17. Applicable law and jurisdiction
This EULA is governed by Spanish law, without prejudice to the mandatory laws of your country of residence. Disputes will be submitted to the competent courts in your domicile as a consumer or to those that may be applicable under the law.
18. Contact
Questions or claims regarding this EULA: legal@twop.app